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having issues getting program to work...

Topics: Help and Support
Feb 20, 2016 at 4:19 PM
Edited Feb 20, 2016 at 4:20 PM
here is error log:

------ LOG DATA 2/20/2016 11:08:49 AM ------
[CRITICAL]
Method=DownloadDataInternal
Line=0
Message= at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
at System.Net.WebClient.DownloadString(Uri address)
at D3.Application.FrmMain.CheckForUpdate(FileVersionInfo fv)
Unable to connect to the remote server
System


here is the pop up window details,


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: An attempt was made to access a socket in a way forbidden by its access permissions 192.254.233.184:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at D3.Application.FrmMain.CheckForUpdate(FileVersionInfo fv)
at D3.Application.FrmMain.Form1_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1063.1 built by: NETFXREL3STAGE

CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll

DIII.SaveEdit
Assembly Version: 1.3.18.148
Win32 Version: 1.3.18.148

CodeBase: file:///C:/Users/Ty/Desktop/Diii/DIIIROS.SaveEdit_1.3.18.148/DIII.SaveEdit.exe

System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

D3.Ui
Assembly Version: 1.3.18.148
Win32 Version: 1.3.18.148

CodeBase: file:///C:/Users/Ty/Desktop/Diii/DIIIROS.SaveEdit_1.3.18.148/assets/D3.Ui.DLL

D3.GameInfo
Assembly Version: 1.3.18.148
Win32 Version: 1.3.18.148

CodeBase: file:///C:/Users/Ty/Desktop/Diii/DIIIROS.SaveEdit_1.3.18.148/assets/D3.GameInfo.DLL

System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.






when i try to run as administrator it simply asks if i want to continue or quit after being told it cannot connect to remote server.


what do i do to use after feb14 update. i am a paid customer as well.
Coordinator
Feb 20, 2016 at 7:45 PM
Check your firewall settings, Check you have a valid interconnection, Run a antimalware scan such as malwarebytes, check your proxy settings make sure you don't have any proxy's set and if you must have a proxy for your isp to work let me know there might be an issue in the config file though it shouldn't have changed..
Coordinator
Feb 20, 2016 at 8:02 PM
after a little more reading on the error message System.Net.Sockets.SocketException: An attempt was made to access a socket in a way forbidden by its access permissions port 80 it points to firewall/anti virus blocking the app from connecting..