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Login error.

Topics: Help and Support
Mar 4, 2016 at 5:01 PM

Wondering if this is something on my end or if the logon system/database is down or something.

Was able to log in earlier today fine, in the last 20 mins, I get:

Unhandled exception
Value cannot be null
parameter name: collection

Almost immediately after it tries to authenticate.

If I skip the logon, I get in the tool fine, just no gbids names, only raw id's.

Mar 4, 2016 at 5:03 PM
This same exact thing is happening when I try to log in.
Mar 4, 2016 at 5:17 PM
Ah, good, it isn't just me then! Whew.

Ope, just tried again and it is working normally now. Auth server hiccup or something, dunno but it's back up now.

Thanks if someone fixed it!
Mar 5, 2016 at 7:09 AM
Now it works.