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Items are disappearing when importing to X1

Topics: Help and Support
Apr 21, 2016 at 8:51 AM
Edited Apr 21, 2016 at 9:02 AM
When i try to import some items with preset affixes on them they disappear on the next gen account. What could it be? The only thing i could think of that i did different was that i set them to ancient (not salvagable) and that they were in my inventory equipped to the character could that be the problem? EDIT: Some items are disappearing so remain unidentified but when i try to identify them it crashes my game.
Apr 21, 2016 at 9:05 AM
Set items to ancient, no need to unequip or set as not salvageable.
Apr 21, 2016 at 11:22 AM
Are you loading the file on the xbox360/ps4?
you need to not enter the game on the old gen..
Apr 21, 2016 at 11:57 PM
Edited Apr 22, 2016 at 1:37 AM
Hey guys thanks for such a fast response, but i am loading from xbox 360 to xbox one and i have not been entering the game on old gen. I shall try setting them to ancient but just curious does it matter which ancient i set them to? since their are several.

EDIT: Nevermind it works now thanks guys!!!